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Support

Good support helps you make informed decisions for your farm. Whether you need help choosing a product, understanding a cleaning routine or placing an order, our team is here to share practical advice and help you get sorted.

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Here to help you Maximise Your Milk Quality

We share our dairy hygiene know-how so you can understand your system, prevent everyday problems and use your products effectively. Start with our Milk Quality Handbook or Max for practical guidance, or contact our team when you need advice for your setup.

Full name

Phone number

Email address

Supply No.

(If applicable)

Trading Name

(If applicable)

Description

We do not share your information. Never share sensitive information through this form.

Postal Address

PO Box 204-363 Highbrook
Auckland 2161, New Zealand

Street Address

63B Allens Road, East Tamaki
Auckland 2013, New Zealand

Reach out

Free Phone: 0508 524 824
Phone: 09 271 5290
Email: info@agmax.co.nz

Got a milk grade?

Has a milk grade got you scratching your head? Max the Grade Guru might have the solution right here.

Meet Max

Frequently Asked Questions

Product Information

What are agmax’s key dairy hygiene and animal health products?

The core range includes acid and alkali detergents (liquid and powder), iodine and chlorhexidine teat sprays, glycerine, Titivate and sorbitol emollients, vat cleaner, and bloat treatments. No fluff, just the essentials that work.

Do you provide samples of agmax products?

No samples. We back every product with a 100% money-back guarantee. If you’re not happy, you don’t pay.

Usage & Application

What’s the best routine for effective dairy equipment cleaning?

We’ll send you a custom Agmax cleaning routine based on your setup when you join us. One size doesn’t fit all in this case and your routine is built for your shed.

How should I store agmax products?

Cool, dry, and out of the sun. That’s how you get the best life out of them.

Are there guidelines for mixing or diluting products?

Yep. Every product has clear instructions on the label and on its Fact File. Follow those and you’re sorted.

Can you customise solutions for my milk plant & vat needs?

Absolutely. We tailor your cleaning routine to match your system. That’s the Agmax way.

Compliance & Safety

Are agmax’s products certified and industry-compliant?

100%. All our products meet ACVM and MPI standards.

How can I ensure my farm meets hygiene standards?

Follow your personalised Agmax cleaning routine and use the right gear, the right way.

What safety precautions should I follow when handling your products?

Wear the right PPE and always read the safety info on the label before using any product.

Ordering & Delivery

How do I place an order?

Send your order to us here info@agmax.co.nz . Prefer to pick up the phone? Give us a bell on 09 271 5290 or freephone 0508 524 824.

What is your delivery time direct to farm?

North Island: 3–5 working days.*
South Island: 7–10 working days.*
*From invoice date.

What should I do if there is an issue with my order?

On Farm (Milk Quality, Animal Health)

What do I do if I get a grade?

Don’t bomb wash blindly. That’s a waste of time and money. Jump onto Max the Grade Guru here, answer a few questions, and get straight to the root cause.

What should I do if I experience soil buildup or get residues?

Find the source. Clean it properly. Fix the cause before it snowballs into a milk grade

Are there best practices for drying off and Starting Milking?

Drying off: Mothball your plant properly.
Start of season: Deep clean and sanitise everything.

Pricing

How do we keep costs down for farmers?

We do things smarter. From manufacturing to getting products to your farm, we focus on efficient processes that keep costs down without compromising quality.

We also share practical advice, clear cleaning routines and tools to help you understand your system and get the most from every dose. Effective products, less waste and informed decisions all add up to better value on farm.

How can Agmax help me get more from my budget?

The price of the product is only part of the picture. Choosing the right formulation, using the correct dose and following a routine suited to your system help avoid waste and unnecessary spending. We provide the products and practical know-how to help you make those decisions.

Does our price affect our quality?

Not a chance. Our focus is on working efficiently and helping you use the right products effectively. That means quality formulations, clear directions and practical support to help you get the results you need.